On November 1, 2004, Shandong Airlines’ Frequent Flyer Program was incorporated into “PhoenixMiles” Frequent Flyer Program!

In the system of “PhoenixMiles”, you have diverse ways of earning mileage more easily and faster and earning free trips and free class upgrading. In addition to taking flights, you can also earn mileage when using the services of Air China’s partner hotels, car hire companies or banking corporations. As soon as your accrued mileage reaches the required level, you get free trips, free class upgrades or free products from “Companion Air Shop”.

As a member carrier of the Star Alliance, Air China will work with other partners to build a world-spanning route network and give you more enjoyable and hassle-free travels.

We here at Shandong Airlines feel duty bound to thank you for your support and are looking forward to making you experience our commitment to excellence.


Member service hotline

Tel: 0531-96777-3
Fax: 0531-85698575 (Rainbow Club)
Business Hours (staff): Monday through Sunday 8:00AM – 8:00PM

Tel: 4006100666
Fax: 010-84798686 (PhoenixMiles Club)
Business Hours (staff): Monday through Sunday 8:00AM – 6:00PM

E-mail address
rainbowclub@shandongair.com.cn (Rainbow Club)
ffp@airchina.com.cn (PhoenixMiles Club)


Address

Rainbow Frequent Flyer Club, 9F Shandong Airlines Building, No.5746, East Erhuan Road, Jinan, Shandong Province
Post code: 250014

Air China Club, P.O.100071-666, Beijing Jianguomen Post Office
Post code: 100071