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 | | | Accumulation Standard | | When buying a ticket, checking in for a flight, or using the services of a non-air partner, always present your PhoenixMiles card, and keep the photocopies of the ticket/e-ticket itinerary sheet, original boarding pass and receipt of the services of the partner until mileage crediting is confirmed. |
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 | | | Air Mileage | | Regardless of whether you are traveling on a business or tourist trip, you can take an Air China flight to close to one thousand global destinations, and simultaneously earn “PhoenixMiles” mileage points. |
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 | | | Non-Air Mileage | | To facilitate members to accumulate their mileage points in two ways, Shandong Airlines join hands with China Citic Bank to release “PhoenixMiles CITIC Credit Card” integrating the functions of “PhoenixMile Card” and those of “CITIC Credit Card”. The cardholder can get bonus mileage points while using this card for any purchase … |
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 | | | Mileage Registration | | If mileage is not credited to your account two weeks after you travel, you can contact our member services hotline or any Shandong Airlines’ ticket office to have your mileage retro-credited to your account. For retro-crediting, you need to provide the photocopies of your ticket, original boarding pass and your card number. Retro-crediting is allowed within 6 months after you travel … |
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 | | | Inter-city Mileage Inquiry | | Inter-city mileage inquiry can calculate your mileage points accumulated in every travel very quickly. You just select the departure city and the destination from the following itineraries, and then push “Submit” button; you can inquire your mileage points accumulated in this itinerary. It is easy and quick. |
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